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MemoryStitch has no control over USPS, UPS, or FedEx, and; therefore, cannot guarantee the arrival of your shirts to our facility or the arrival of your finished product back to you. While problems with these carriers are rare, they do happen on occasion, and we will do what we can to rectify the situation if possible.

Once your shirts reach us, however, they will be very well taken care of in our facility.

If you have any questions or concerns at any point during the process, our team is happy to help. Email us at or give us a call at (855) 792-4205.